Consulting

Agency Automation Audit
Are you using your agency management system and other technologies to their fullest potential? 
Are you looking for ways to reduce steps and create better efficiency within your current workflows?

This audit examines current usage of the agency management systems to fine-tune efficiencies and create more capacity for your staff. It includes a detailed report highlighting current workflows and includes recommendations for improvements.


Staff Training
Provide training for:

Most agency management systems
Comparative Raters
Social Media Tools
Cyber Liability Prevention
and other technology services


Website Review
Satisfied with the agency website?
Looking for a better way to impress customers and provide them with pertinent information?

This website review takes an in-depth look at the current website while reviewing:

Content
Online Rating
Customer Request
Navigation
Integrated Maps
and any other aspects requested

Like the automation audit, the website review also includes a formal report offering recommendations and improvements. In this day an age, an online presence is vital when attempting to grow your agency. This review will provide your agency with a detailed direction to better interact with customers and prospects via the web.


Workflow Analysis
Review current workflows for both personal and commercial lines including: renewal process, endorsements, cancellations, quoting, and new business for improvements in efficiency as it relates to the current automation system. 


Management System Selection & Implementation
Are you tired of your old agency management system?
Thinking of purchasing a new one, but don't know which is the best for your agency?

This service will provide guidance to those agencies who face these exact dilemmas. It reviews both current and future needs then pairs a new management system that best satisfies them. Setup and implementation available upon request. 

Creating A Written Information Security Plan

Assist the agency with creating a specific written information security plan.